Delivery Information

Delivery should be arranged at the time of ordering or as soon as possible afterwards. 

All wedding cakes are delivered by me to ensure its safe journey and set up at your venue.

The delivery charge includes setting the cake up at your venue.

Delivery is free on orders within a 5 mile radius of my business and 40p per mile to your venue and back after that, with a minimum spend of £25. Distances are calculated using Google maps. 

Delivery to any venue within Central London (Congestion Charge Zone) will be subject to a £15 delivery charge.

It is your responsibility to ensure that you have provided the correct delivery information and to ensure that the venue is open and available at the arranged time.

If no one is available to receive the cake at the agreed delivery time, your order will be returned to my business address and I will contact you to arrange an alternative delivery time; for which a £15 charge will be payable. I will not accept any responsibility for any loss or consequential loss incurred by the customer as a result.

Whilst I try to ensure that your cake is presented looking it’s very best, the stability or levelness of the table upon which the cake is displayed or the quality of the surrounding around the cake is not in my control. Please ensure, the ‘cake presentation table’ is stable, level and sturdy enough to hold the cake.

Heat and humidity can adversely affect your cake. In warmer months, it is advised the cake be kept in an air conditioned area or, at the very least, a cool area. (Refrigeration is not recommended for fondant cakes).

Once the cake is delivered, set-up, and signed for I am not responsible for any interference or damage to the cake.